Communication Strategies

Note: This course is available in Urdu language also Click here

After completion of this course, the candidate will be able to cover the following..

For Course Benefits, please watch this Video or Read below….

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  • Effective Communication:

The online course on Communication Strategies enhances learners’ ability to communicate effectively in various professional contexts. They develop skills in articulating ideas, expressing thoughts clearly, and delivering impactful messages, leading to more successful and persuasive communication.

  •  Improved Interpersonal Relationships:

The course focuses on building strong interpersonal relationships. Learners gain techniques to actively listen, empathize, and adapt their communication style, fostering positive connections and enhancing collaboration and teamwork.

  • Conflict Resolution:

Communication Strategies training equips learners with conflict resolution skills. They gain techniques to manage conflicts, engage in productive dialogue, and find mutually beneficial solutions, leading to improved relationships and a harmonious work environment.

  •  Increased Influence and Persuasion:

Through effective communication strategies, learners enhance their influence and persuasion abilities. They gain techniques to engage stakeholders, present compelling arguments, and influence decisions, enabling them to achieve their desired outcomes.

  •  Enhanced Presentation Skills:

The course hones learners’ presentation skills. They develop the ability to deliver engaging and impactful presentations, structure content effectively, and use visual aids to convey messages with clarity and confidence.

  • Assertive Communication:

Communication Strategies training emphasizes assertive communication techniques. Learners gain the skills to express their thoughts, needs, and boundaries confidently and respectfully, fostering open and honest communication in professional interactions.

  • Improved Listening Skills:

The course enhances learners’ listening skills, a crucial aspect of effective communication. They gain techniques to actively listen, comprehend messages accurately, and respond appropriately, promoting understanding and reducing miscommunication.

  • Clear and Concise Messaging:

Communication Strategies training emphasizes the importance of clear and concise messaging. Learners develop the ability to deliver information succinctly, avoiding jargon and unnecessary complexity, resulting in better comprehension and retention by the audience.

  • Enhanced Non-Verbal Communication:

The course focuses on non-verbal communication cues. Learners gain awareness of body language, facial expressions, and gestures, ensuring their non-verbal cues align with their intended message, enhancing overall communication effectiveness.

  • Cross-Cultural Communication:

Communication Strategies training addresses cross-cultural communication challenges. Learners develop cultural sensitivity, adaptability, and strategies to communicate effectively with individuals from diverse cultural backgrounds, fostering inclusivity and understanding.

  •  Professional Networking:

The course emphasizes effective communication for networking. Learners gain skills to initiate conversations, build professional relationships, and establish connections, enhancing their networking capabilities and expanding their professional opportunities.

  •  Enhanced Emotional Intelligence:

Communication Strategies training promotes the development of emotional intelligence. Learners gain self-awareness, empathy, and the ability to manage emotions, facilitating better understanding and communication with others.

  • Time Management:

The course highlights the importance of efficient communication in time management. Learners gain techniques to prioritize, organize information, and communicate efficiently, leading to increased productivity and effective time utilization.

  • Enhanced Leadership Communication:

The course focuses on communication skills for effective leadership. Learners develop the ability to inspire and motivate teams, deliver clear instructions, and provide constructive feedback, leading to strong leadership communication and improved team performance.

  •  Improved Conflict Prevention:

Communication Strategies training emphasizes proactive communication to prevent conflicts. Learners gain techniques to clarify expectations, address concerns proactively, and establish open channels of communication, minimizing misunderstandings and potential conflicts.

  • Enhanced Customer Service:

Effective communication is crucial in customer service. The course equips learners with skills to communicate professionally, empathize with customers, and resolve issues effectively, leading to improved customer satisfaction and loyalty.

  • Effective Virtual Communication:

The course addresses the unique challenges of virtual communication. Learners develop skills to engage and connect with others in virtual settings, use virtual communication tools effectively, and adapt their communication style to virtual environments.

  • Increased Confidence:

Communication Strategies training boosts learners’ confidence in their communication abilities. They develop a greater sense of self-assurance, enabling them to express themselves confidently, participate actively in discussions, and engage with others assertively.

  •  Enhanced Team Collaboration:

The course emphasizes communication strategies for effective team collaboration. Learners gain skills to communicate goals, delegate tasks, provide constructive feedback, and promote open dialogue, fostering a collaborative and productive team environment.

  • Career Advancement Opportunities:

Proficiency in communication strategies opens doors to career advancement. Learners who demonstrate excellence in communication become valuable assets to organizations and can pursue roles such as team leaders, managers, or spokespersons, enhancing their career prospects.

Communication Strategies Modules

In this course, you will get 12 Modules which are describing all aspects greatly

  •  Module One: Getting Started
  1. Workshop Objectives
  2. Pre-Assignment Review
  • Module Two: The Big Picture
  1. Definition of Communication?
  2. How Do People Communicate?
  3. Other Elements of Communication
  4. Case Study
  • Module Three: Understanding Communication Blocks
  1. An Introduction of Common Blocks
  2. Language Blocks
  3. Cultural Blocks
  4. Differences in Time and Place
  5. Case Study
  • Module Four: Para-Verbal Communication Skills
  1. The Power of Pitch
  2. The Fact about Tone
  3. The Power of Speed
  4. Case Study
  • Module Five: Non-Verbal Communication
  1. What is the Mehrabian Study?
  2. All about Body Language
  3. Understanding Gestures
  4. Case Study
  • Module Six: Speaking Like A STAR
  1. S = Situation
  2. T = Task
  3. A = Action
  4. R = Result
  5. Summary
  6. Case Study
  • Module Seven: Listening Skills
  1. Seven Ways to Listen Better Today
  2. How to Understand Active Listening
  3. Sending Good Signals to Others
  4. Case Study
  • Module Eight: Asking Good Questions
  1. Open Questions
  2. Closed Questions
  3. Probing Questions
  4. Case Study
  • Module Nine: Appreciative Inquiry
  1. What is the Purpose of AI?
  2. The Four Stages
  3. Examples and Case Studies
  4. Case Study
  • Module Ten: How To Master The Art Of Conversation
  1. Level One: Talking About General Topics
  2. Level Two: Sharing Ideas and Opinions
  3. Level Three: Sharing Own Experiences
  4. The Best Networking Tips
  5. Case Study
  • Module Eleven: Advanced Communication Skills
  1. Understanding Precipitating Factors
  2. Developing Common Grounds
  3. Using the” I” Messages
  4. Case Study
  • Module Twelve: Wrapping Up

Be Creative with Quizes

Each Module is finishing with its quiz & hence you will get to review your Modules in the form of 100 questions.

  • Module Two Review Questions
  1. Which statement best defines ‘communication’?
  2. Which of the following areas is affected by communication?
  3. Which two sections is Spoken Communication divided into?
  4. Which of the following is not an element of communication?
  5. What is the ‘Audience’?
  6. What is ‘Method’?
  7. The following is not a method of Written Communication:
  8. Which of the following statements is false?
  9. What is Non-verbal Communication?
  10. The following is not a method of communication:
  • Module Three Review Questions
  1. Which of the following does not represent a communication block?
  2. Which of these is not a language block?
  3. How can one reduce the impact of language block?
  4. Which statement is false?
  5. What is rushed communication?
  6. What is a cultural block?
  7. What is a Difference in Time and Place?
  8. How can you reduce the impact of a Difference in Time and Place?
  9. How can you reduce the impact of a cultural block?
  10. Which statement is true?
  • Module Four Review Questions
  1. Which of the following is not a factor in Para-verbal communication?
  2. A high pitch is usually interpreted as:
  3. A low pitch is usually interpreted as:
  4. Which of the following will help produce a positive tone?
  5. Speaking slower may result in:
  6. Speaking faster may lead to:
  7. Which of the following statements is true?
  8. If the emphasis is placed on the pronunciation of the underlined words, which of the following sentences: Implies it wasn’t me?
  9. Which of the following statements is false?
  10. Recording your speech will:
  • Module Five Review Questions
  1. Your boss asks you to come into his office to discuss a new project, but his arms are crossed and he looks stern. The non-verbal message you receive is:
  2. Albert Mehrabian published a study in 1971 called:
  3. The study’s basic conclusions is that:
  4. What does Body Language mean?
  5. Sitting hunched over typically indicates:
  6. Fidgeting is usually a sign of:
  7. Chewing one’s lip may mean:
  8. Which of the following is a defensive gesture?
  9. Tapping your feet may indicate:
  10. Which statement is true?
  • Module Six Review Questions
  1. What does the STAR describe?
  2. Action is best described as:
  3. The result is best described as:
  4. Which of the following statements is false?
  5. What does the ‘T’ of the STAR stand for?
  6. What does the ’S’ of the STAR stand for?
  7. ‘T’ of the STAR is best described as:
  8. ‘S’ of the STAR is best described as:
  9. Which of the following statements is true?
  10. Which of the following is not an open question:
  • Module Seven Review Questions
  1. The following is a good way to become a better listener:
  2. The following will not help you become a better listener:
  3. When listening, one should:
  4. How many steps are there to Active Listening?
  5. This is not a step of Active Listening:
  6. Good Signals may come in the form of:
  7. A Quasi-verbal signal may be:
  8. A Verbal signal may be:
  9. The following statement is true:
  10. When you talk, you should:
  • Module Eight Review Questions
  1. The following is an example of an Open Question:
  2. The following is an example of a Closed Question:
  3. Which of the following is not a type of Probing Question?
  4. Completeness and Correctness Questions may be:
  5. Which of the following statements is false?
  6. Useful helpers for Drilling Down include:
  7. Which would be a characteristic of summarizing?
  8. Which of the following statements is true?
  9. Which is true of Good Questioning Skills?
  10. Open Questions get their name because:
  • Module Nine Review Questions
  1. Appreciative inquiry can be defined as:
  2. What is the purpose of Appreciative Inquiry?
  3. How many stages are there in Appreciative Inquiry?
  4. Discover is best defined by the statement:
  5. The following statement is false:
  6. Design is best defined by the statement:
  7. Destiny is best defined by the statement:
  8. An example of how Appreciative Inquiry may be implemented is:
  9. The following statement is true:
  10. Select the correct breakdown of Appreciative Inquiry
  • Module Ten Review Questions
  1. How many levels are there to mastering the art of conversation?
  2. Level one is defined as:
  3. Level three is defined as:
  4. Which statement is true?
  5. Sharing Ideas and opinions:
  6. Sharing personal experiences:
  7. Which statement is false?
  8. When in the middle of a social network:
  9. To increase your confidence:
  10. The following is an example of Mnemonics:
  • Module Eleven Review Questions
  1. What are the precipitating factors?
  2. The following is an example of an ‘I’ message:
  3. The following statement is true:
  4. Which of the following is not one of the parts of an ‘I’ message?
  5. How many basic parts does an ‘I’ message have?
  6. When starting an ‘I’ message, you should:
  7. The following statement is false:
  8. Developing Common Grounds is when:
  9. Developing Common Grounds is important because:
  10. The following is an example of a precipitating factor:

  • What is the requirement for this course?

The course is open to anyone who is interested in learning more about the subject matter, and there are no specific entry requirements to enroll.

  • What much Time I need to Spend for completion of this course?

The course is divided into different modules, with an average study time ranging from 20 to 90 minutes per module as per your convenience. While you have the flexibility to allocate your preferred amount of time to each module, after buying you will have lifetime access to the course so you can log in and out of the course as per your schedule.

  • When and Where I can Study this Course?

You can study this course at any time and anywhere of your choice, you have the convenience of logging in and out of the web-based course as often as you need. The course is compatible with all devices, including computers, tablets, and smartphones, allowing you to study even while on the go.

  • How I can Pay for this Couse?

To make a payment for this course, you have the option to use several payment methods including Visa, MasterCard, and PayPal account. The website employs the latest SSL encryption technology to ensure that your payment details are kept safe and secure. All payments are processed securely by PayPal, providing an added layer of protection for your peace of mind.

  • How soon I can have access to the course material?

You will have access to the course immediately after you make the payment. You will receive email confirmation of payment at the same time with full access to the course material.

  • Can I earn a Certificate at the end of the course?

That’s Right! At the completion of the course, we will earn a Professional Certificate that can be a valuable addition to your career and personal achievements. This certificate will serve as evidence of the knowledge and skills you have gained through the course, and can help you demonstrate your expertise to current or potential employers.

  • What is the validity of the Certificate?

Certificate is your achievement, which will remain with you forever. It doesn’t have any expiry or need any renewal. Enjoy the Course and Good Luck.


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Defining Communication

According to the dictionary, Communication is “the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs.”

  • Verbal 98% 98%
  • Non-Verbal 85% 85%
  • Written 91% 91%
  • Verbal 88% 88%

The Big Picture

What appears in your mind when you hear the word, “Communication,” Many people will think of the spoken word. But people who are deaf, however, might think of the sign language. People who are blind might think of Braille, as well as the sounds. Learn the different ways in which we all communicate.

Featured Modules

Understanding Communication Blocks

Lots of things affect Communication, and we call them the blocks. These blocks are divided into three categories: language, culture, and location.

Para-verbal Communication Skills

Learn the three elements of Para-verbal Communication, including the pitch, tone, and speed that we use to convey our message when we communicate.


Speaking Like a STAR

Explore the STAR acronym in conjunction with the six roots of open questions (Who? What? When? Where? Why? How?).

Who We Are?

Welcome to “Reader is Leader,” the premier destination for professional online courses designed to empower individuals with knowledge, skills, and expertise in various fields. We believe that reading is the gateway to becoming a leader in your industry, and our carefully curated courses are designed to help you unlock your full potential.

Featured Courses

Communication Strategies