کال سینٹر ٹریننگ
Call Center Training
Overview
Curriculum
Curriculum
- 3 Sections
- 13 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Lessons12
- 1.0ماڈیول 1: شروع کرنا | Module 1: Getting Started
- 1.1ماڈیول 2: بنیادی باتیں | Module 2: The Basics
- 1.2(II) ماڈیول 3: بنیادی باتیں | Module 3: The Basics (II)
- 1.3ماڈیول 4: فون کے آداب | Module 4: Phone Etiquette
- 1.4ماڈیول 5: ٹولز | Module 5: Tools
- 1.5ماڈیول 6: سٹار کی طرح بولنا | Module 6: Speaking Like a Star
- 1.6ماڈیول 7: سوالات کی اقسام | Module 7: Types of Questions
- 1.7ماڈیول 8: بینچ مارکنگ | Module 8: Benchmarking
- 1.8ماڈیول 9: گول ترتیب دینا | Module 9: Goal Setting
- 1.9ماڈیول 10: کلیدی اقدامات | Module 10: Key Steps
- 1.10ماڈیول 11: اختتام | Module 11: Closing
- 1.11ماڈیول 12: اختتام | Module 12: Wrapping Up
- Quiz10
- 2.0ماڈیول 2: سوالات | Call Center Training – Module 2: Review Questions10 Minutes10 Questions
- 2.1ماڈیول 3: سوالات | Call Center Training – Module 3: Review Questions10 Minutes10 Questions
- 2.2ماڈیول 4: سوالات | Call Center Training – Module 4: Review Questions10 Minutes10 Questions
- 2.3ماڈیول 5: سوالات | Call Center Training – Module 5: Review Questions10 Minutes10 Questions
- 2.4ماڈیول 6: سوالات | Call Center Training – Module 6: Review Questions10 Minutes10 Questions
- 2.5ماڈیول 7: سوالات | Call Center Training – Module 7: Review Questions10 Minutes14 Questions
- 2.6ماڈیول 8: سوالات | Call Center Training – Module 8: Review Questions10 Minutes10 Questions
- 2.7ماڈیول 9: سوالات | Call Center Training – Module 9: Review Questions10 Minutes12 Questions
- 2.8ماڈیول 10: سوالات | Call Center Training – Module 10: Review Questions10 Minutes10 Questions
- 2.9ماڈیول 11: سوالات | Call Center Training – Module 11: Review Questions10 Minutes10 Questions
- Download1
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Course Features
- Lectures 13
- Quizzes 10
- Duration Lifetime access
- Skill level All levels
- Language Urdu
- Students 2
- Certificate Yes
- Assessments Yes