Customer Service
Why should I buy this course? Learn More about this course
Overview
Why should I buy this course? about this course
Curriculum
Curriculum
- 3 Sections
- 13 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Modules12
- 2.1Excellent Customer Service – Module One: Let’s Begin
- 2.2Excellent Customer Service – Module Two: All about Customers and Customer Service
- 2.3Excellent Customer Service – Module Three: Establishing Your Attitude
- 2.4Excellent Customer Service – Module Four: Identifying and Addressing Customer Needs
- 2.5Excellent Customer Service – Module Five: Generating Return Business
- 2.6Excellent Customer Service – Module Six: In-Person Customer Service
- 2.7Excellent Customer Service – Module Seven: Giving Customer Service over the Phone
- 2.8Excellent Customer Service – Module Eight: Providing Electronic Customer Service
- 2.9Excellent Customer Service – Module Nine: Recovering Difficult Customers
- 2.10Excellent Customer Service – Module Ten: Understanding When to Escalate
- 2.11Excellent Customer Service – Module Eleven: Ten Things You Can Do to WOW Customers Every Time
- 2.12Excellent Customer Service – Module Twelve: Wrapping Up
- Quizzes10
- 3.1Excellent Customer Service – Module Two: Review Questions10 Minutes6 Questions
- 3.2Excellent Customer Service – Module Three: Review Questions10 Minutes6 Questions
- 3.3Excellent Customer Service – Module Four: Review Questions10 Minutes6 Questions
- 3.4Excellent Customer Service – Module Five: Review Questions10 Minutes10 Questions
- 3.5Excellent Customer Service – Module Six: Review Questions10 Minutes10 Questions
- 3.6Excellent Customer Service – Module Seven: Review Questions10 Minutes10 Questions
- 3.7Excellent Customer Service – Module Eight: Review Questions10 Minutes10 Questions
- 3.8Excellent Customer Service – Module Nine: Review Questions10 Minutes10 Questions
- 3.9Excellent Customer Service – Module Ten: Review Questions10 Minutes10 Questions
- 3.10Excellent Customer Service – Module Eleven: Review Questions10 Minutes6 Questions
- Download1
You May Like
پبلک اسپیکنگ عوامی خطاب
Public Speaking
Why should I buy this course? Learn More about this course.
102
364
students
Sample course
Opifices illo luxuriam aristophanem cantibus status forte pervenit molestia summi numquam disseretur caius avum physicum opera nomine dignum nostis Negare opportune instituta cupiditate tenet illae paria arcesilas neget beatum nullam …
89
0
student
Virtual Team Building And Management
Why should I buy this course? Learn More about this course
13
3
students
$149$29
Course Features
- Lectures 13
- Quizzes 10
- Duration Lifetime access
- Skill level All levels
- Language English
- Students 1
- Certificate Yes
- Assessments Yes