Customer Support
Why should I buy this course? Learn More about this course
Overview
Why should I buy this course? about this course
Curriculum
Curriculum
- 3 Sections
- 13 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Modules12
- 2.1Customer Support – Module One: Getting Started
- 2.2Customer Support – Module Two: What Is Customer Service?
- 2.3Customer Support – Module Three: Challenges
- 2.4Customer Support – Module Four: Email
- 2.5Customer Support – Module Five: SMS
- 2.6Customer Support – Module Six: Webchat
- 2.7Customer Support – Module Seven: Multi-Channel Apps
- 2.8Customer Support – Module Eight: Support Ticket Apps
- 2.9Customer Support – Module Nine: Documentation
- 2.10Customer Support – Module Ten: Feedback
- 2.11Customer Support – Module Eleven: Be Proactive
- 2.12Customer Support – Module Twelve: Wrapping Up
- Quizzes10
- 3.1Customer Support – Module Two: Review Questions10 Minutes10 Questions
- 3.2Customer Support – Module Three: Review Questions10 Minutes10 Questions
- 3.3Customer Support – Module Four: Review Questions10 Minutes10 Questions
- 3.4Customer Support – Module Five: Review Questions10 Minutes10 Questions
- 3.5Customer Support – Module Six: Review Questions10 Minutes10 Questions
- 3.6Customer Support – Module Seven: Review Questions10 Minutes10 Questions
- 3.7Customer Support – Module Eight: Review Questions10 Minutes10 Questions
- 3.8Customer Support – Module Nine: Review Questions10 Minutes10 Questions
- 3.9Customer Support – Module Ten: Review Questions10 Minutes10 Questions
- 3.10Customer Support – Module Eleven: Review Questions10 Minutes10 Questions
- Download1
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