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Emotional Intelligence

Through this course, you will learn the tools you require to be Emotionally Intelligent in your work area.

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Note: This course is available in Urdu language also Click here

After completion of this course, the candidate will be able to cover the following..

For Course Benefits, please watch this Video or Read below….


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  • Enhanced Self-Awareness:

The online course on Emotional Intelligence enhances learners’ self-awareness. They gain skills to understand and recognize their own emotions, strengths, and limitations, leading to greater self-understanding and personal growth.

  •  Improved Emotional Regulation:

The course focuses on improving emotional regulation skills. Learners acquire techniques to manage and express emotions in a healthy and constructive manner, leading to better self-control and the ability to navigate challenging situations effectively.

  • Increased Empathy:

Emotional Intelligence training fosters empathy. Learners develop the ability to understand and share the feelings of others, leading to stronger interpersonal connections, improved communication, and more harmonious relationships.

  •  Enhanced Relationship Management:

The course emphasizes relationship management skills. Learners gain techniques to build and maintain positive relationships, navigate conflicts, and collaborate effectively, resulting in improved teamwork and successful interpersonal interactions.

  •  Improved Communication:

Emotional Intelligence training focuses on improving communication skills. Learners acquire techniques to express themselves clearly, listen actively, and understand non-verbal cues, enhancing their ability to communicate effectively and build rapport with others.

  • Increased Leadership Abilities:

The course enhances learners’ leadership abilities. They gain skills to inspire and motivate others, manage conflicts, and create a positive work environment, leading to effective leadership and team success.

  • Enhanced Decision-Making:

Emotional Intelligence training improves decision-making skills. Learners develop the ability to consider emotions along with rationality, make well-balanced decisions, and anticipate the impact of decisions on themselves and others, resulting in more informed and effective choices.

  • Increased Resilience:

The course promotes resilience. Learners gain skills to bounce back from setbacks, manage stress, and maintain a positive mindset, leading to increased emotional well-being and the ability to adapt to change.

  • Improved Conflict Resolution:

Emotional Intelligence training emphasizes effective conflict resolution. Learners acquire techniques to manage and resolve conflicts constructively, foster open dialogue, and find win-win solutions, resulting in improved teamwork and collaboration.

  • Enhanced Teamwork and Collaboration:

The course fosters teamwork and collaboration skills. Learners gain the ability to work effectively in teams, value diverse perspectives, and leverage the strengths of others, leading to improved team dynamics and outcomes.

  •  Increased Self-Motivation:

Emotional Intelligence training enhances self-motivation. Learners develop the ability to set and pursue meaningful goals, stay focused, and overcome obstacles, leading to increased productivity and personal achievement.

  •  Improved Stress Management:

The course focuses on stress management skills. Learners acquire techniques to manage stress effectively, practice self-care, and maintain a healthy work-life balance, resulting in reduced stress levels and improved well-being.

  • Enhanced Conflict Prevention:

Emotional Intelligence training promotes conflict prevention. Learners gain skills to identify potential conflicts, address underlying issues, and foster open communication, minimizing the occurrence of conflicts and promoting a positive work environment.

  • Increased Empowered Communication:

The course emphasizes empowered communication. Learners develop the ability to assertively express their needs and boundaries, communicate with confidence, and advocate for themselves and others, leading to improved assertiveness and self-advocacy skills.

  •  Improved Customer Relations:

Emotional Intelligence training enhances customer relations skills. Learners gain techniques to understand and respond to customer emotions, provide empathetic support, and handle challenging customer interactions, leading to improved customer satisfaction and loyalty.

  • Enhanced Adaptability:

The course promotes adaptability. Learners develop the ability to embrace change, navigate uncertainty, and adjust their mindset and behaviors, leading to increased flexibility and resilience in various personal and professional contexts.

  • Increased Conflict Transformation:

Emotional Intelligence training focuses on conflict transformation. Learners gain skills to transform conflicts into opportunities for growth, learning, and innovation, resulting in positive outcomes and strengthened relationships.

  • Improved Work-Life Integration:

The course emphasizes work-life integration. Learners acquire techniques to manage work and personal life effectively, set boundaries, and prioritize self-care, leading to increased overall satisfaction and well-being.

  •  Enhanced Empowerment of Others:

Emotional Intelligence training fosters the empowerment of others. Learners gain skills to support and uplift others, recognize and nurture their strengths, and promote a positive and inclusive team culture, resulting in increased employee engagement and satisfaction.

  • Career Advancement Opportunities:

Proficiency in emotional intelligence opens doors to career advancement. Learners who demonstrate excellence in emotional intelligence become valuable assets to organizations and can pursue roles such as team leaders, managers, or human resources professionals, enhancing their career prospects.

Emotional Intelligence Modules

In this course, you will get 12 Modules which are describing all aspects greatly

  •  Module One: Module One: Let’s Begin
  1. Purpose of the Workshop
  • Module Two: What Is Emotional Intelligence?
  1. Self-Management
  2. Self-Awareness
  3. Self-Regulation
  4. Self-Motivation
  5. Compassion
  6. Case Study
  • Module Three: Emotional Intelligence Skills
  1. Perceiving Emotions Accurately
  2. Use Emotions to Understand Thinking
  3. Control Emotions
  4. Case Study
  • Module Four: Verbal Communication Skills
  1. Intent Listening
  2. Asking Questions
  3. Be Flexible and Authentic While Communicating
  4. Case Study
  • Module Five: Non-Verbal Communication Skills
  1. Body Language
  2. It’s Not What You Say; It’s How You Say It
  3. Case Study
  • Module Six: Social Management And Responsibility
  1. Advantages of Emotional Intelligence
  2. Articulate your Emotions Using Language
  3. Case Study
  • Module Seven: How To Manage Your Emotions
  1. Seeing the Other Side
  2. Self-Management and Self-Awareness
  3. Giving in Without Giving Up
  4. Case Study
  • Module Eight: Getting Control
  1. Applying Copping Thoughts
  2. Using Relaxation Techniques
  3. Bringing it All Together
  4. Case Study
  • Module Nine: Business Practices (I)
  1. Understand Emotions and How to Control Them in the Workplace
  2. Role of Emotional Intelligence in Business
  3. Disagreeing Constructively
  4. Case Study
  • Module Ten: Business Practices (II)
  1. Optimism
  2. Pessimism
  3. The Balance between Optimism and Pessimism
  4. Case Study
  • Module Eleven: Making A Difference
  1. The first Impression should be Positive
  2. Evaluating a Situation
  3. Case Study
  • Module Twelve: Wrapping Up
  1. Lessons Learned

Be Creative with Quizes

Each Module is finishing with its quiz & hence you will get to review your Modules in the form of 64 questions.

  • Module Two Review Questions
  1. Emotional intelligence is a new branch of:
  2. The following is not one of the key elements that improve self-management skills:
  3. Self-awareness is a quality of knowing your:
  4. What does the lack of self-awareness cause to your work-life?
  5. Self-regulation is also known as:
  6. Good pressure comes due to:
  7. Which of the following is not good advice for building your self-motivation?
  8. Which of the following is not among the best motivations to get motivated?
  9. What is compassion?
  10. Alvin Goldman’s definition of compassion says that it is the ability of a person to put oneself into another person’s mental:
  • Module Three Review Questions
  1. The words that people say are only _____ of the message.
  2. Other than the words, a large part of the message is defined by the:
  3. The most important thing for understanding your emotional meanings is:
  4. The following statements is true:
  5. Why is it important to control emotions?
  6. When it comes to decisions, the emotions:
  • Module Four Review Questions
  1. Intent listening is something that we:
  2. When a person doesn’t listen to another person, it is:
  3. The following statements is true:
  4. While you are focused on listening, you should:
  5. What is an important quality when you are speaking to another person?
  6. Which of the following statements is true?
  • Module Five Review Questions
  1. The use of the body language can have:
  2. When you congratulate someone with a frown on your face, you will probably seem:
  3. Sending non-verbal signals helps in:
  4. What is the danger when you are using the non-verbal language?
  5. The following statement is true:
  6. Regarding the manner in which you say something, you don’t have to think about your:
  • Module Six Review Questions
  1. The terms Social Management and Responsibility do not mean a group or organization’s participation in:
  2. ‘Outside the organization’ does not refer to:
  3. According to the Mayer-Salovey definition, emotional intelligence is not an ability to:
  4. The following is not one of the key benefits of emotional intelligence:
  5. The following statement is true:
  6. What is the final step of understanding the emotions?
  • Module Seven Review Questions
  1. ‘Seeing the other side’ needs you to:
  2. Your emotions and how you express them is:
  3. What can strengthen the self-management and self-awareness?
  4. When someone’s self-awareness produces the self-centered result, the self-management:
  5. Compromises in the business world are:
  6. If you are less influential, you are usually:
  • Module Eight Review Questions
  1. Which of the following is not one of the advice for coping situations:
  2. The following statement is not true:
  3. The relaxation techniques do not reduce stress symptoms by:
  4. The following is not one of the common types of relaxation techniques:
  5. If you have mastered coping with difficult situations, it:
  6. What is the main objective in dealing with everyday working situations?
  • Module Nine Review Questions
  1. The approach you take in situations at work is determined by:
  2. Deciding which approach is the best for the situation at work can be done by:
  3. Intuition is a part of:
  4. Which of the following refers to political alertness?
  5. Disagreeing constructively means to:
  6. In general, constructive disagreeing is:
  • Module Ten Review Questions
  1. Being optimistic means:
  2. Which of the following statements regarding the business world is not true?
  3. Which of the following statements is true?
  4. Which of the following statements is not true?
  5. Why is finding the balance between optimism and pessimism important?
  6. What is the problem with being constantly optimistic?
  • Module Eleven Review Questions
  1. Which of the following is not one of the factors for making the first impression?
  2. The following is not one of the elements of making a good first impression:
  3. The best way to evaluate the situation is to:
  4. The following is not one of the crucial questions for assessing the situation?
  5. Being zealous is:
  6. What is important in developing your internal stability by being zealous, but not offensive?

  • What is the requirement for this course?

The course is open to anyone who is interested in learning more about the subject matter, and there are no specific entry requirements to enroll.

  • What much Time I need to Spend for completion of this course?

The course is divided into different modules, with an average study time ranging from 20 to 90 minutes per module as per your convenience. While you have the flexibility to allocate your preferred amount of time to each module, after buying you will have lifetime access to the course so you can log in and out of the course as per your schedule.

  • When and Where I can Study this Course?

You can study this course at any time and anywhere of your choice, you have the convenience of logging in and out of the web-based course as often as you need. The course is compatible with all devices, including computers, tablets, and smartphones, allowing you to study even while on the go.

  • How I can Pay for this Couse?

To make a payment for this course, you have the option to use several payment methods including Visa, MasterCard, and PayPal account. The website employs the latest SSL encryption technology to ensure that your payment details are kept safe and secure. All payments are processed securely by PayPal, providing an added layer of protection for your peace of mind.

  • How soon I can have access to the course material?

You will have access to the course immediately after you make the payment. You will receive email confirmation of payment at the same time with full access to the course material.

  • Can I earn a Certificate at the end of the course?

That’s Right! At the completion of the course, we will earn a Professional Certificate that can be a valuable addition to your career and personal achievements. This certificate will serve as evidence of the knowledge and skills you have gained through the course, and can help you demonstrate your expertise to current or potential employers.

  • What is the validity of the Certificate?

Certificate is your achievement, which will remain with you forever. It doesn’t have any expiry or need any renewal. Enjoy the Course and Good Luck.

Downloads

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What Is Emotional Intelligence?

Emotional Intelligence resides in us and affects every aspect of our life. Identifying the main cause of your emotions and how to use them will help you to successfully recognize who you are and how you connect with others.

Learn About Self-Management

If you want to successfully achieve your professional objectives or some task-related goals, you need to understand specific methods to complete those activities. Some key points to help you master the art of self-management:

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Stick to the schedule

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Learn About Self-Regulation

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Self-Regulation is also about ‘self-control’, which allows you to manage your emotions, desires, and behaviors to achieve something. You must know how to keep a balance between your emotions to avoid unnecessary stress.

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Learn Social Management And Responsibility

Experts use the term Social Management and responsibility for a group or organization’s participation in environmental, ethical and social issues other than the organization.

‘Other than the organization’ means issues at the country level, B2B (Business to Business) level, or sometimes the individual development of the members within the organization or group.

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Learn to recognize

Use & Manage Your Emotions

Objectives

You will learn the tools you require to be Emotionally Intelligent in your work area. The employees with high Emotional Intelligence can manage their own impulses, better communicate with others, well manage the change, solve issues, and use humor to reduce the impact of bad situations.

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People who are Emotionally Intelligent, also compassionate and stay positive even in adversity and have the ability to guide and persuade others in a sales situation and deal with customer complaints during customer service.

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Learn How To Make A Difference

Emotional Intelligence Skills

A person can develop Emotional Intelligence skills by understanding their emotions and what they reflect.

Perceiving Emotions Accurately

The words that you say are only half of the message you are trying to send, and the tone in which you say it, or the emotion linked to your words, is the other half.

Use Emotions To Understand Thinking

If you are in a happy mood, everyday events don’t seem so hard. On the other hand, if you are not in a happy mood, even a small issue will seem hard.

Identify Emotional Meanings

The reason behind your feelings is important to discover. Through such understanding, you can gauge yourself internally and can help yourself improve your relationship with the people around you.

Control Emotions

It is not enough to manage your emotions by just finding the reason behind a particular mood or emotion. It is a conscious and active task to manage your emotions.

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